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Eric Lafleche

Angel Investor|Blogger |Business Information Technology Consultant |SIFE Alum|Graduated from Daniel Webster College Grad|Brand Promotion through Career Opportunity|

Eric Lafleche's Background

Eric Lafleche's Experience

IT Innovation Intern at Unilever

May 2011 - August 2011

Information Technology Innovation Microsoft Lync Integration Mac Intergration - iPad, Mac Computers, Apple TV

IT Innovation Intern at Unilever

May 2011 - August 2011

Information Technology Innovation Microsoft Lync Integration Mac Intergration - iPad, Mac Computers, Apple TV

IT Innovation Intern at Unilever

May 2011 - August 2011

Information Technology Innovation Microsoft Lync Integration Mac Intergration - iPad, Mac Computers, Apple TV

Family Room Specialist at Apple Inc.

November 2009 - May 2011

-Working to repair relationships with customers that have defective small devices(iPads,iPods,iPhone) -Trains individuals on use of all Apple Products from a Mac to iPads -Excellent customer service skills reflected by exceptional net promoter scores -Strong sales specialist in creating mac ownership and building relationships through Apple?s solutions

Family Room Specialist at Apple Inc.

November 2009 - May 2011

-Working to repair relationships with customers that have defective small devices(iPads,iPods,iPhone) -Trains individuals on use of all Apple Products from a Mac to iPads -Excellent customer service skills reflected by exceptional net promoter scores -Strong sales specialist in creating mac ownership and building relationships through Apple?s solutions

Lab Technician at DWC

September 2008 - May 2011

Information technology support for Students and faculty. Work on campus printer and copier issues. Register student/faculty laptops and desktop computers. Troubleshoot computer and networking issues throughout the campus. Reformat and clone labs using Norton ghost.

Lab Technician at DWC

September 2008 - May 2011

Information technology support for Students and faculty. Work on campus printer and copier issues. Register student/faculty laptops and desktop computers. Troubleshoot computer and networking issues throughout the campus. Reformat and clone labs using Norton ghost.

Lab Technician at DWC

September 2008 - May 2011

Information technology support for Students and faculty. Work on campus printer and copier issues. Register student/faculty laptops and desktop computers. Troubleshoot computer and networking issues throughout the campus. Reformat and clone labs using Norton ghost.

Family Room Specialist at Apple Inc.

November 2009 - May 2011

-Working to repair relationships with customers that have defective small devices(iPads,iPods,iPhone) -Trains individuals on use of all Apple Products from a Mac to iPads -Excellent customer service skills reflected by exceptional net promoter scores -Strong sales specialist in creating mac ownership and building relationships through Apple?s solutions

QA Technician at Transparent Language

July 2009 - November 2009

A company that makes language learning software. www.byki.com

QA Technician at Transparent Language

July 2009 - November 2009

A company that makes language learning software. www.byki.com

QA Technician at Transparent Language

July 2009 - November 2009

A company that makes language learning software. www.byki.com

Intern at The Lorenzi Group

2009 - 2009

Website work and upgrades Twitter Integration Marketing

Intern at The Lorenzi Group

2009 - 2009

Website work and upgrades Twitter Integration Marketing

Intern at The Lorenzi Group

2009 - 2009

Website work and upgrades Twitter Integration Marketing

Help Desk Technician at Tantasqua Regional High School

June 2008 - September 2008

Started as Intern August 2007. Unboxed, imaged and deployed over one hundred Dell computers. Advance Experience with Windows and Mac OS X Worked with active directory to implement new freshman accounts. Used Norton Ghost and Kanguru hard drive duplicator for hard disk copying. Set up new network printers throughout the five school district.

Help Desk Technician at Tantasqua Regional High School

June 2008 - September 2008

Started as Intern August 2007. Unboxed, imaged and deployed over one hundred Dell computers. Advance Experience with Windows and Mac OS X Worked with active directory to implement new freshman accounts. Used Norton Ghost and Kanguru hard drive duplicator for hard disk copying. Set up new network printers throughout the five school district.

Help Desk Technician at Tantasqua Regional High School

June 2008 - September 2008

Started as Intern August 2007. Unboxed, imaged and deployed over one hundred Dell computers. Advance Experience with Windows and Mac OS X Worked with active directory to implement new freshman accounts. Used Norton Ghost and Kanguru hard drive duplicator for hard disk copying. Set up new network printers throughout the five school district.

Help Desk at Tantasqua Regional High School

September 2007 - August 2008

Started as a internship during the school year. Turned into a job over the summer.

Help Desk at Tantasqua Regional High School

September 2007 - August 2008

Started as a internship during the school year. Turned into a job over the summer.

Help Desk at Tantasqua Regional High School

September 2007 - August 2008

Started as a internship during the school year. Turned into a job over the summer.

Group Leader at YMCA

April 2007 - June 2008

After School Day Care for children 5-12.

Group Leader at YMCA

April 2007 - June 2008

After School Day Care for children 5-12.

Group Leader at YMCA

April 2007 - June 2008

After School Day Care for children 5-12.

Handicraft Director at Nashua Valley BSA

May 2006 - August 2006

Work as the Handicraft Director at a cub scout. Was in charge of preparing art activities for 5-11 year old children on a daily basis.

Handicraft Director at Nashua Valley BSA

May 2006 - August 2006

Work as the Handicraft Director at a cub scout. Was in charge of preparing art activities for 5-11 year old children on a daily basis.

Handicraft Director at Nashua Valley BSA

May 2006 - August 2006

Work as the Handicraft Director at a cub scout. Was in charge of preparing art activities for 5-11 year old children on a daily basis.

Trading Post Assistant at Nashua Valley BSA

May 2005 - August 2005

Work in the BSA camps store all summer. Assistant to the manager of the Store.

Trading Post Assistant at Nashua Valley BSA

May 2005 - August 2005

Work in the BSA camps store all summer. Assistant to the manager of the Store.

Trading Post Assistant at Nashua Valley BSA

May 2005 - August 2005

Work in the BSA camps store all summer. Assistant to the manager of the Store.

IT Consultant at IT consultant Self Employed

May 2008

Information Technology Analyst at Unilever

September 2011

-Apple Solution Analyst, providing key plays in the Apple space around interactive solution, integration and usability Cloud Integration Solutions, including iCloud, Yousendit, SugarSync, MDM Solutions -Drive innovation through active engagement and data analyse, provide solutions to problems through IT innovation Globally -Customer Development and Human Resources Business Partner Two Year Rotational Program Pilot Member

IT Consultant at IT consultant Self Employed

May 2008

IT Consultant at IT consultant Self Employed

May 2008

Information Technology Analyst at Unilever

September 2011

-Apple Solution Analyst, providing key plays in the Apple space around interactive solution, integration and usability Cloud Integration Solutions, including iCloud, Yousendit, SugarSync, MDM Solutions -Drive innovation through active engagement and data analyse, provide solutions to problems through IT innovation Globally -Customer Development and Human Resources Business Partner Two Year Rotational Program Pilot Member

Information Technology Analyst at Unilever

September 2011

-Apple Solution Analyst, providing key plays in the Apple space around interactive solution, integration and usability Cloud Integration Solutions, including iCloud, Yousendit, SugarSync, MDM Solutions -Drive innovation through active engagement and data analyse, provide solutions to problems through IT innovation Globally -Customer Development and Human Resources Business Partner Two Year Rotational Program Pilot Member

Eric Lafleche's Education

Daniel Webster College

2008 – 2011

MIS


Daniel Webster College

2008 – 2011

BS

Concentration: Management Information Systems


Tantasqua Regional High School

2005 – 2008

Diploma

Concentration: C.A.D.


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